The health landscape has changed dramatically over the past decade – both in the public and the private sectors – with multiple paradigm shifts based around the changing expectations and needs of the communities we serve, and the doctors and healthcare services providing treatment.
The strong use of search engines, social media and multiple consumer forums means that once tightly held information and details on health data and statistics is now accessible to anyone who is interested.
Not only that, but it also means that anyone who is in anyway displeased with a service now has a voice that can be clearly heard.
With overburdened systems and healthcare facilities, patients, doctors, and healthcare team members alike scrutinize the services being provided and let their thoughts and opinions be known.
It’s more important than ever to ensure our patient and doctors experience with a healthcare facility is a positive one.
ACURIO Health’s facilities are committed to providing safe, high-quality healthcare to every person who seeks care and treatment from any of the healthcare programs and services delivered within each of our hospitals, and works in close collaboration with our doctors, VMOs and health teams to ensure we are meeting their needs and expectations.
ACURIO Health is value-driven and has established core values that have set the framework for the ethical and professional behaviour of our teams (clinical and non-clinical) in all their dealings. These values are: